Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days after payment is received. You will receive a confirmation email once your order has been shipped.

Delivery Times

• Standard shipping (South Africa only): 3–7 business days Please note that delivery times are estimates and may vary due to courier delays or events outside our control.

Shipping Rates Shipping costs are calculated at checkout based on your location and the weight of your order.

Tracking Your Order Once your order has shipped, you will receive an email with tracking information so you can follow your package until it arrives.

Lost or Delayed Packages We are not responsible for delays caused by couriers or events outside our control. If your package is lost or delayed, please contact us at aurelisseza@gmail.com and we will assist you.

Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.