Shipping Policy

At Aurelisse, we strive to ensure that your order reaches you as quickly and safely as possible.

Delivery Partners

We use trusted South African courier services, including:

• PUDO

• The Courier Guy

• Aramex

The courier used for your order may vary depending on your location, parcel size, and service availability.

Processing & Delivery Times

Orders are typically processed within 1–3 business days.

Estimated delivery time is 2–7 business days, depending on your location, product availability, and the courier service used.

Please note that delivery estimates are provided as guidelines only and are not guaranteed.

Tracking

Where available, tracking information will be provided once your order has been dispatched.

Delays

While we do our best to ensure timely delivery, Aurelisse is not responsible for delays caused by courier companies, weather conditions, public holidays, strikes, customs processes, or any other circumstances beyond our control.

By placing an order, you acknowledge that delivery timeframes are estimates and may be affected by factors outside of our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Aurelisse cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete delivery details.

Contact Us

If you have any questions regarding your order or delivery, please contact us at:

Email: aurelisseza@gmail.com